All our products are always first quality. We sometimes sell refurbished goods, shelf pulls or customer returned items. When these items are on this site, they will clearly be marked as such. Otherwise, all products are NEW. We attend a few trade shows each year and make new contacts. We also buy out store surplus, factory overruns and wherever there are "Deals" to be found without jeopardizing quality. With that said, please check back often, because the products are always changing.